Welcome to ODDBOX, where your privacy is our top priority. We collect information about you in three ways: (1) directly from your input via our web forms, Emperia, and other badge scanners, app forms, and mechanisms, (2) from third-party sources, and (3) through automated technologies.
Data You Provide To Us
The types of personal information we collect directly from you depend on your interaction with us and the Service, and may include:
Contact details: Name, email address, postal address, social media handle, and phone number.
Account login credentials: Username, password, password hints, and similar security information.
Other account or event registration and profile information: Educational, employment, and professional background, dietary and accessibility requirements, and photo.
Payment information: Credit or debit card number.
Comments, feedback, and other information: Sent to customer support, messages, appointment inquiries, and information you wish us to share with exhibitors, visitors, partners, and others.
Sensitive data: Health, disability, religion, or race or ethnic origin, as part of a request for special assistance, dietary requirements, or in a medical emergency.
Interests and communication preferences: Matchmaking, event planning, networking choices, and preferred language.
Data From Other Sources
We may obtain personal information about you from our group companies and other third parties, including:
Service providers helping us determine location based on your IP address.
Partners with whom we offer co-branded services or engage in joint marketing activities.
Social networks when you grant permission for access to your data.
Publicly-available sources and data suppliers.
Data From Service Use or Attendance
Our Service may automatically collect information about how you and your device interact with it, including:
Computer, device, and connection information: IP address, browser type and version, operating system, platform, and other software installed on your device, unique device identifier, and other technical identifiers.
Usage data: Features used, settings selected, URL click stream data, including date and time stamp and referring and exit pages, and pages visited on the Service.
Location data: Where you are located on the event floor for location-aware Services.
How We Use Your Information
We use your personal information to:
Provide, activate, and manage your access to and use of the Service, including your attendance at events.
Process and fulfil requests, orders, downloads, or other transactions.
Provide customer, technical, product, and other support.
Enhance and improve the Service and develop new products, services, and benefits.
Offer customised content and personalisation.
Respond to requests, inquiries, comments, and concerns.
Notify you about changes, updates, and other announcements related to the Service.
Deliver targeted advertisements, promotional messages, notices, and other information about products, events, and services.
Invite you to participate in user testing, surveys, sweepstakes, competitions, and similar promotions or activities.
Identify usage trends and develop data analysis.
Support health and safety at our events.
Comply with legal obligations, resolve disputes, and enforce agreements.
We may also use your information to:
Provide relevant networking, speaker sessions, presentations, and exhibitor product recommendations.
Include in participant directories to provide visitors, exhibitors, and sponsors with attendee business contact details.
Sharing of Your Information
We share personal information with:
Our affiliates, trading names, and divisions within the ODDBOX group of companies worldwide.
Our service providers, suppliers, agents, and representatives, to process information as necessary to provide the Service or complete a transaction.
Your Choices
You can customise and manage your communications preferences and other settings when you register with the Service or by contacting us. We may notify you of changes or updates to the Service as necessary.
Accessing and Updating Your Information
The Service allows you to directly access and review your account, profile, and participant directory information and make corrections, updates, or deletions at any time. Keeping such information up to date is solely your responsibility.
Data Retention
We retain your personal information for as long as necessary to provide the Service, fulfil transactions, comply with legal obligations, maintain business and financial records, resolve disputes, maintain security, and enforce agreements.
Children’s Online Privacy
We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.
Data Security
We take precautions to safeguard your personal information using appropriate technical and organisational measures.
Locations of Processing
Your personal information may be stored and processed in various countries where ODDBOX affiliates and their service providers maintain servers and facilities, ensuring protection consistent with applicable law.
Grounds for Processing
We collect personal information based on contractual necessity, legal obligations, public interest, vital interests, consent, and legitimate interests.
Changes
We will update this privacy policy periodically and provide notice through the Service or by other means.