8:30
Registration
9:45
Welcome Note from Organiser
9:50
Opening remarks by Event Chair

Naim Maadad
CEO & FounderGates Hospitality
9:55
Welcome Note

Mubarak Bin Fahad
ChairmanUAERG
10:00
Creating a Commercially Viable Model for a Business that can Travel the World
Opening Panel Disscussion

Naim Maadad
CEO & FounderGates Hospitality

Melhem Hamdan
Chief Investment OfficerAl Bidayer Holding

Andy Holman
Advisor to the board & CEO Eathos LLC

George Kunnappally
Managing Director Nando's

Nader Bassit
CEO Wakira Investments

Sherif M. El Sherif
Managing DirectorOlayan Food Division

Tapan Vaidya,
CEO, Papa John's UAE & KSA
11:00
How to create and scale brands that matter


Mubarak Nabil Jaffar
Co-Founder & CEOKLC Virtual Restaurants

Naji Hadaad
General Manager - Middle EastDeliverect
11:20
Coffee Break
11:35
Paving the Way for a Seamless Customer Experience in Cloud Kitchens
Panel Discussion

George Kunnappally
Managing Director Nando's

Badih Hachem
Vice President, Contact CenterKitopi

Mike Hardie
Consultant & Ex-CEO AJ Kitchens

Mubarak Nabil Jaffar
Co-Founder & CEOKLC Virtual Restaurants

Naji Hadaad
General Manager - Middle EastDeliverect

Peter Schatzberg
Founder & ShareholderSweetheart Kitchen
12:15
The restaurant management ecosystem


Amel Mabrouk
Foodics UAE Country Manager
12:30
Finding the Right Franchise Partner and The Sambazon Difference


Ryan Black
Co-founder & CEOSAMBAZON
12:35
Pillars of the Business: Fostering the Industry in Service of Employees
Panel Discussion

Charles Clements
Director of Innovation & GrowthKeane Brands

Elias Madbak
Managing Director RMAL Hospitality

Hesham Almekkawi
CEOTim Hortons Middle East

Shobhit Tandon
COO (International Markets) - Domino's PizzaAlamar Foods Company

Stasha Toncev
Chief Soulkitchen Officer 21grams | Urban Balkan Bistro

Steve Delpino
COO Krush Brands
13:20
Food Delivery - Finding the Right Balance between Healthy Unit Economics and Customer Service


Agam Garg
General ManagerYango Delivery UAE
13:25
Simplifying Operational Efficiency through Digital Transformation


Ehab Sadek
VP of SupplyKaso
13:30
Lunch
14:30
AI: Getting Up Close and Personal with Your Customers
Panel Discussion
Brought to you by!


Akhilesh Bahl,
Founder & CEO, Malt & Salt

Arun A V
Founder & CEOSkellam AI

Efe Celik
Territory Director MEASA Subway

Shajeer Paramabath
Managing DirectorMayfair Restaurants LLC
15:05
Role of Technology in Unleashing Efficiencies in the Ever-Challenging Food Delivery Landscape
Panel Discussion
Brought to you by!


Keerthana Shetty
Head of partnership acquisitionUrbanPiper

Amel Mabrouk
Foodics UAE Country Manager

Navneet Singh Monga
Director, Home Delivery SalesAmericana MENA

Renjith Prahladan
Deputy General Manager, MENAUrbanPiper

Saif Al-Amid
Group Product ManagerHungerStation
15:40
Winning Customers via Culinary Innovation - New Product Development & Cost-Effective Solutions in the Fresh Food Space


Yasir Ali Yousuff
Channel Manager - Café, Restaurants & EcommerceBarakat Group of Companies
15:45
Coffee Break
16:00
The Dynamics of the F&B Industry post-COVID
Spotlight Talk

Hesham Almekkawi
CEOTim Hortons Middle East
15:05
How Sustainability and Innovation can contribute to the growth of your brand
Panel Discussion
Brought to you by!


Gabrielle F. Mather
Founder & CEORestaurant Secrets Inc

Andres Gonzalez
Head Of OperationsPickl

Jamil Haddad
Head of Business Development & Sustainability Al Bayader International

Omar Shihab
General Manager & Chief Sustainability OfficerBOCA

Shobhit Tandon
COO (International Markets) - Domino's PizzaAlamar Foods Company
16:45
Developing Restaurant Branding through Social Media
Panel Discussion

Cheryl Sheppard
Partner/CMOTGP International

Amr Gawish
Marketing ManagerGaladari Food & Beverage ( Baskin Robbins, Dunkin’, Kyochon, Shabestan)

Ketaki Shah
Head of Marketing Jollibee UAE

Mandeep Sandhu
Marketing Manager Mister Baker

Sheetal Raghunath
Brand ManagerPickl
18:00
Cocktail Reception